- FREQUENTLY ASKED QUESTIONS
Frequent Questions
Below you will find answers to the most frequently asked questions about our systems. Don’t hesitate to ask us any additional questions.
Kategorije:
- WEB DEVELOPMENT
Web Development
If you can’t find the answer you’re looking for, feel free to contact us directly. We respond personally — no automated messages.
The process is structured and clear.
We start by understanding your offer, your property and the guests you want to attract. We then define the structure of the site, its design and content. During the development, you have insight into the progress and the possibility of feedback, without the need for technical knowledge.
Each page is tailored to your property.
We don’t use universal templates that are only visually customized. The structure, content layout, and emphasis are tailored to your offering, location, and the way guests make booking decisions.
Yes, without compromise.
Most guests today browse and book accommodation via mobile. That’s why the entire design and functionality has been adapted to smaller screens, with a focus on simple and fast booking.
More than is often thought.
Clear navigation, understandable content, and a logical path to booking reduce guest uncertainty and increase the likelihood of direct booking.
The site is technically prepared for search engines.
It is optimized for speed, mobile devices and proper content structure, which forms a quality basis for long-term visibility on Google.
- BOOKING ENGINE
Booking Engine
If you can’t find the answer you’re looking for, feel free to contact us directly. We respond personally — no automated messages.
Because the process is simple and clear.
The guest immediately sees availability, price and booking conditions and can confirm their stay without sending an inquiry and waiting for a response. A professional website with a reliable booking system inspires trust.
We do not use iCal solutions.
The booking engine is directly API connected to the channel manager, which means that availability and prices are updated in real time. This avoids delays and misunderstandings that often lead to overbooking.
Yes.
You determine the prices, discounts, minimum stay, cancellation conditions and advance payments. All information is clearly presented to the guest before the reservation is confirmed.
The reservation is immediately recorded in the system, availability is updated, and the guest automatically receives a confirmation email. You have an overview of all reservations in one place, without additional manual work.
Yes.
The system is also adapted for landlords with multiple accommodation units or locations, with centralized overview and management.
- CHECK-IN / EVISITOR
Check-in / eVisitor
If you can’t find the answer you’re looking for, feel free to contact us directly. We respond personally — no automated messages.
Online check-in reduces manual data entry and communication before the guest arrives.
The guest enters the necessary information in advance, and you get everything prepared before arrival.
Ne, osim ako to želite.
Podaci koje gost unese koriste se za pojednostavljenje prijave, čime se značajno smanjuje administrativno opterećenje, posebno kod većeg broja dolazaka.
Of course!
Online check-in is especially useful for properties with smart locks, key safes, or arrivals outside of standard business hours.
Of course!
The system is designed with an emphasis on the needs of landlords in Croatia and helps in fulfilling legal obligations related to guest registration.
Ne.
Dokumenti se koriste isključivo za jednokratno očitavanje podataka i ne pohranjuju se trajno na našim serverima.
- COLLABORATION
Working with us
If you can’t find the answer you’re looking for, feel free to contact us directly. We respond personally — no automated messages.
The collaboration does not end with the publication of the site.
We are available for technical support, customizations and advice on how to use the system more effectively in everyday business.
In that case, we analyze the existing solution.
If it makes sense, we can integrate the booking engine or suggest specific improvements without having to completely create a new site.
As much as suits you.
We manage the technical and organizational part, and you participate through feedback and decisions that are important to you.
Collaboration only makes sense if it makes your job easier in the long run and brings real value.
Our focus is not on a short-term solution, but on a system that helps you reduce administration, increase the share of direct bookings and have greater control over your own business over time.
- BENEFITI
Benefits
If you can’t find the answer you’re looking for, feel free to contact us directly. We respond personally — no automated messages.
The main benefit is control and profitability.
You are building your own brand. You have your own sales channel, direct communication with guests and clear booking conditions, without relying exclusively on intermediaries.
RentalWeb does not replace platforms, but gives you an alternative.
Over time, you increase the share of direct bookings and reduce the need to pay high commissions, without sudden and risky changes in business.
Yes.
An automated booking process, online check-in, and centralized data review reduce manual work, messages, and time-consuming repetitive tasks.
A professional presentation increases confidence.
It sends a clear message to the guest that this is a serious and organized host, which often influences the decision to make a direct reservation.